Problem with Noise from Tankless Hot Water Heater

I have sounds coming from our tankless water heater. Should I be concerned? -Nora

Hi Nora,

Gas tankless hot water heaters all make noise when firing up and heating water, but the levels are usually less than 90 decibels. A decibel meter can be used to find out how loud your tankless water heater actually is. If you have a smartphone, you can download a free decibel meter app called SoundLevel and measure the decibel output yourself.

If the noise occurs when hot water isn’t being used, there’s a good chance that another source is siphoning water from the line and creating a vacuum. If you hear a weird groaning sound from the pipes or the tankless hot water heater when you flush the toilet, that could be the culprit.

Even though a toilet only uses cold water, I have seen some toilets do this. In that case, you need to have a plumber install a check valve in the water line.

Good luck with your project,


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9 Comments on “Problem with Noise from Tankless Hot Water Heater”

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  • Official Comment:

    Thomas Boni Says:
    June 27th, 2018 at 3:55 pm

    Hi, Dennis,

    We recommend contacting the manufacturer for product-specific questions.
    Here’s where you can do that:

    Good luck!

  • Dennis Says:
    June 12th, 2018 at 12:24 am

    We have a Rinnai Thankless water heater. Had been working great when we moved in to house. The last year it has been making a loud vibration and sounds like a jet wanting to take off. Worried it would explode. Have had 5 different AC company’s come and they call the Rinnai service line, but no one has yet been able to find the problem. The entire unit has been cleaned (cost of $1,200 of work has been done on this and it is still happening!) Any suggestions? DB

  • Official Comment:

    Thomas Boni Says:
    March 15th, 2018 at 10:41 am

    Hi, Elizabeth,
    Here’s “Today’s Homeowner” host Danny Lipford’s answer to your question:

    “Noise in a tankless water heater can be a result of a variety of issues including improperly set pressure valve, inadequate ventilation, a dirty flow sensor, etc.
    It is definitely something we would suggest you have a pro check out for you.”

    Thanks for writing to us!

  • Elizabeth Davis Says:
    February 25th, 2018 at 9:25 am

    We’ve had out J-SP199F several years & loved it, now not so much. It has started ‘Growling’ while in use. This is a rumbling growling noise that goes from low tone to louder tone the entire time the hot water is turned on.

    What is causing this & how can we stop it?

  • Clement Says:
    October 3rd, 2017 at 7:45 pm

    We just purchased a condo. The gas tankless water heater is in the garage and our master bedroom is right on top of it. The water heater makes very loud noise and we couldn’t sleep.

    Is it possible to install a switch to turn it off before we go to bed every night? Thanks.

  • john emilio paul andres Says:
    June 12th, 2017 at 10:15 am

    tankless hot water makes vibrating noise it works good just makes noise

  • Irina Says:
    October 9th, 2014 at 4:19 am

    Last night the water was way too hot and I woke up because of the very loud noise the water heater made, it sounded like the system was under high pressure, kind of laud singing pipes . I turned it off. What should I do?

  • donna Says:
    July 6th, 2014 at 4:20 pm

    Our water heater is considerably noisier than when we had it installed five years ago. Should I have a plumber check it? What could be causing this?

  • Roland Jugandi Says:
    March 23rd, 2014 at 10:22 am

    90 dB is very loud.

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Problem with Noise from Tankless Hot Water Heater